Our People

Bianca is the Director of DLD. Over 20 years of Senior Learning, Development and Instructional Designer roles have shaped her expertise in project management of people and learning solutions to support change initiatives. Bianca has worked in Senior Learning & Development roles at ANZ, GE Money, Esanda and Village Roadshow. She has particular strengths in working with stakeholders to determine and influence change impacts on learning needs and driving support for solutions developed. In addition to a variety of technical, transformation and process-driven projects, Bianca has built capability frameworks and managed the instructional design of programs in the broad areas of Sales, Service, Leadership and Coaching.

Key areas in which Bianca is engaged to deliver value to clients are:

• Consulting for training needs analysis, program delivery and implementation
• Capability/competency framework and learning pathway development
• Learning program design and materials development
• Evaluation and measurement of learning effectiveness
• Development of learning strategy and alignment with business objectives

Bianca’s education, professional qualifications and affiliations include:

• Graduate Diploma Training and Development (University of Melbourne)
• Evaluating and Measuring Learning Certificate (American Society Training & Development)
• Bachelor Arts/Bachelor of Science (University of Melbourne)
• Member of American Society Training & Development; Australian Institute Training & Development.

Michael is the Managing Partner and a Senior Instructional Designer at DLD. He has 20 years of experience in a variety of senior Human Resource, Organisational Development, Learning and Development, Sales/Marketing, Instructional Design and General Management roles. Michael has a wide range of expertise, which enables him to focus on building learning solutions that effectively support business change. Organisations in which Michael has worked in senior roles include VECCI (Victorian Employers Chamber of Commerce and Industry), Village Roadshow and Kangan Institute. Michael has particular strengths in project management to lead and deliver on complex change and transformation projects – incorporating people, process and technology.

Key areas in which Michael is engaged to deliver value to clients are:

• Design, delivery, management and evaluation of learning programs
• Raising operational standards to create consistency and change across multiple sites/businesses
• Developing individual potential for collective performance in complex change environments
• Managing learning projects that focus on tangible revenue results and improved service standards in a variety of consumer and B2B settings

Michael’s qualifications include:

• Graduate Diploma in Employment and Labour Relations Law (Melbourne University)
• Master of Business – Human Resources (Swinburne University)
• Diploma in Training and Assessment Systems (Australian College)
• Certificate IV Workplace Training and Assessment (Swinburne University)

Leah is a Senior Instructional Designer in the team at DLD. She has over 20 years’ experience in a variety of Human Resources, Organisational Development, Learning and Development and Instructional Design roles. As an accomplished Human resources and L&D professional, with extensive corporate experience and a proven track record she has worked in a diverse range of market-leading global and multinational organisations including Estee Lauder, Coca Cola Amatil, and Worley Parsons.

Key areas in which Leah is engaged to deliver value to clients are:

• Consulting for training needs analysis, program design and development
• Building relationships and working with subject matter experts to translate technical information into learning activities
• Review of assessment strategies in high-risk workplaces

 Leah’s qualifications include:

• Post Graduate Diploma Organisation Behaviour (Swinburne University)
• Bachelor of Arts (RMIT University)
• Certificate IV Workplace Training and Assessment

Roger joined DLD in 2017 and brought with him over 25 years of Instructional Design experience. In the mid-1980s, Roger started out as Secondary School Educator focussing on teaching VCE Commerce subjects. He then began teaching at Tertiary Level for Deakin University in the 1990s before moving across to RMIT University where he was involved in co-ordinating projects for Distance Education. Roger was heavily involved in Educational Publishing for a number of years and worked as a Contractor for many departments within RMIT, including the School of Science, Engineering and Health. He also spent some time with Deakin Australia (now DeakinCo.) and at the University of Melbourne where he worked on a number of educational projects that supported the instigation of the Melbourne Model (particularly for Environments) on behalf of the School of Engineering’s Engineering Learning Unit. Since 2011, Roger has been freelancing/contracting and has worked for a number of companies including Aspire Learning Resources, The Royal Australasian College of Medical Administrators, Darlo, CompliSpace and The Bureau of Meteorology. Roger specialises in digital learning, video based learning, mLearning and eLearning.

Key areas in which Roger is engaged to deliver value to clients are:

• Educational design for digital learning projects
• Professional standard video production, including scripting, filming and editing
• Kick-off to completion for eLearning and mLearning projects
• Educational project management

Roger’s education, professional qualifications and affiliations include:

• Bachelor of Business (Deakin University)
• Graduate Diploma in Education (Monash University)
• Master of Education, Knowledge Networks and Digital Innovation (CSU)
• Certificate IV in Training and Assessment
• The Institute of Professional Editors Limited (IPEd)

Key areas in which Tarsh is engaged to deliver value to clients are:

• Training needs analysis to uncover true learning needs
• High level program design incorporating end-to-end learning solutions
• Designing embedding solutions to ensure learning transfer
• Design and development of program materials

Tarsh’s education, professional qualifications and affiliations include:

• Diploma of Business: Public Relations (TAFE Perth)
• Train the Trainer (Australian Institute of Management)
• Principles of Small Business Management (NZ Institute of Management)
• Member Perth Learning Professionals

Complementing the core team of instructional designers is a consulting pool of over 45 dedicated:

• Instructional Designers
• eLearning Authors / Creators
• Learning Designers
• AQTF Compliance Specialists
• HR Consultants
• Learning & Developments Consultants

Flexible Engagement and Placement Models

DLD have instructional designers and consultants available in Melbourne, Sydney, Perth and Brisbane.  In addition to our signature service consultants are available on contract, fixed-term or other engagement and placement models that can be tailored to suit your needs.